Return Policy:
Returns and refunds are not allowed on books or consulting services. Videos may be returned within 14 days of purchase for any reason with an RMA number that you can acquire by emailing sandy@businessturnaroundguide.com. Products without an RMA authorization number cannot be accepted for return. Products shipped freight collect cannot be accepted for return.

Terms & Conditions of Sale: 
All items will be shipped USPS Priority mail within 1 business day of receipt.  Product will arrive in 2-3 days.